Introduction: Digitalization of Cadastre Services
With the advent of the digital era, the Republic Geodetic Authority (RGZ) has made a major leap forward by launching the eŠalter (e-Counter) system. This digital platform streamlines the submission of property registration requests and the delivery of documents, enabling citizens to complete the entire process through an attorney—without physically visiting the cadastre office.
Benefits of Digital Submission
Easy and Efficient Data Exchange
The eŠalter platform allows for seamless data and document exchange between institutions and facilitates the property registration process. Attorneys with an agreement signed with RGZ are granted the status of professional users. Through the eŠalter application, they can access the Geodetic Cadastre Information System, submit requests, retrieve data, and download electronic documents. This integration significantly accelerates the process while reducing bureaucratic delays.
Professional Users: Attorneys and Geodetic Organizations
Attorneys and licensed geodetic organizations play a vital role in the system. Once they have signed the Access and Usage Agreement, they are authorized to submit property registration requests electronically in accordance with the Law on the Procedure of Registration in the Cadastre of Real Estate and Utilities. This guarantees that submissions are professionally reviewed and correctly documented.
Mandatory Users: Notaries, Courts, and Public Authorities
Notaries, courts, public bailiffs, and administrative authorities are required to deliver documents via the justice ministry’s app linked to the eŠalter system. This includes enforceable decisions and other legal grounds for registration, which are submitted directly and securely.
Practical Benefits for Citizens and Institutions
Digital Document Review and Submission
Thanks to eŠalter, law firms can check documentation and submit electronic applications to any cadastre office in Serbia, removing the need for in-person visits. Following amendments to the Law on the Registration Procedure (in force since November 4, 2023), all citizen requests to the cadastre must be submitted exclusively online through authorized law offices.
Integration with Tax Authorities
Through eŠalter, ownership transfer documents and tax declarations are forwarded to the competent tax offices and local self-government units responsible for revenue collection. This improves transparency and streamlines the property transaction process.
Conclusion: The Future Is Digital
eŠalter is a cornerstone of Serbia’s move toward full digitalization of cadastre services. It offers a secure, simple, and efficient way to submit registration requests, track case statuses, and receive decisions—all without leaving your home or office.
By removing unnecessary steps and physical visits, eŠalter enhances institutional efficiency and significantly improves the user experience. With this platform, the future of property management is faster, smarter, and completely digital.
For more information and legal assistance, Dvornić Law Office is at your service.
Note: This blog is for informational purposes only and does not constitute legal advice. For specific inquiries and legal support, please contact Dvornić Law Office.
